The terms that apply when you use MyShopSwift.
You must provide accurate information when creating an account and keep your password confidential. You're responsible for activity that happens under your account.
Placing an order is an offer to buy; we confirm your order once it's been placed. Product availability, descriptions, and prices are shown at the time of ordering and may change. We reserve the right to decline or cancel an order, for example if an item turns out to be unavailable — in that case we'll let you know and refund any amount paid for that item.
We accept card payment (processed securely by Stripe), Cash on Delivery, and payment using your MyShopSwift reward points, either alone or combined with another payment method. Prices are shown in pounds sterling (GBP) and include applicable taxes unless stated otherwise.
We deliver across the UK. Delivery times shown at checkout are estimates, not guarantees. Free delivery applies to orders over the threshold shown at checkout.
See our Returns & Refunds page for full details on eligibility and the return process. Where a refund is due, it will be issued to your original payment method (or as a points credit, where applicable).
Reward points are earned and redeemed according to the rates shown in your account. Points have no cash value outside of MyShopSwift and may be adjusted or removed in cases of fraud or abuse of the programme.
You agree not to misuse the site — including attempting to access other customers' accounts or orders, interfering with the site's operation, or using the site for any unlawful purpose.
We may update these terms from time to time. Continued use of MyShopSwift after changes are posted means you accept the updated terms.
Questions about these terms? Contact us any time.
